Severe nail picker here, I need gel overlay under gel polish to deter my nail ripping! Went 1st time w/ old gel mani. The space is clean, bright and cozy, I received tea to sip on. Vanessa took great care of me, patiently helped pick a colour, was careful & meticulous. Even sent me off w/ a lil gift! LOVE my revived, elongated fingers. Will happily return :)