I didn’t have my nails done by Mannu or Kawal but another tech.I sent an email on 2/3 but no response. I didn’t raise it at the time as I didn’t want to upset the tech & seemed they may have been new. Unfortunately the quality was poor, my nails are bumpy with air bubbles, old polish wasn’t fully removed, cuticles weren’t cut & varnish on my skin was not removed. There was also visible shadows where more work was needed. Usually my nails will last a while but the gel has chipped and not strong.