Where to start…Door left open that separates the salon from the barbers so you hear everything and when lying down with nothing but underwear on for a massage there is a room full of men next door. I could not relax. While I was getting undressed for the massage she walked in, she took two phone calls during my appointment, she let me leave with the mask from the facial still on my neck that she had forgotten to take off, for me to discover it was still there while on the bus home and was peeling off all grey and flakey and during my massage she left the curtain open to go deal with a new customer that had arrived so I was not private or relaxed. Overall very disappointed