I arrived to my appointment and found out that the beautician was unavailable and the therapy room was closed.
I never got a call or an indication that my appointment would not take place.
It is tricky to rate my experience that day since the treatment didn't take place and I couldn't access the venue.
Zubaida is a lovely woman with attention to detail. I always come home and find hairs with other salons but she is meticulous and made sure every hair was gone. Highly recommended!