I was very satisfied with the result as well as the lady doing the waxing. She made me feel comfortable and was very friendly. Also the waxing she did, didn't hurt as much as it's hurt in the previous places I've been to. :)
I arrived to my appointment and found out that the beautician was unavailable and the therapy room was closed.
I never got a call or an indication that my appointment would not take place.
It is tricky to rate my experience that day since the treatment didn't take place and I couldn't access the venue.