Venue reviews

3.8
23 reviews
Ambience
Cleanliness
Spa Facilities
Staff
Value
I enjoyed the day including the hydro pool and body scrub. Would be great to visit again.
Cary
a month ago
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This is the worst spray tan I've ever had. The lady did it in a dark room. She missed bits. My feet were orange and my shins were still white. It was patchy. Very uneven all over. I would not recommend.
Anonymous
a month ago
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Good
Anonymous
4 months ago
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Very cozy place, amazing massage, great staff
Lucia
4 months ago
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Previously great experience and treatments but recent mini-spa day was a waste of money. Firstly the timetable was not updated online for a bank holiday schedule meaning the class I wanted to go to was cancelled. Secondly, they messed up my treatment booking meaning I missed my treatment altogether. I paid for a mini spa day when I actually only went for a swim (no classes, no treatment). Re-booked the massage and missed the appointment due to last minute plans to be told I couldn't re- book again. I know this was my fault and I am mostly disappointed by the reaction to my feedback by the managers & other staff. Constructive feedback was given with no offer of a refund or acceptance of errors made by staff. I feel ripped off and neglected especially as I have had previously good experiences at the Roko Health Spa. General manager is away and being covered by other staff, the only explanation I can give is that this has resulted in a lackadaisical approach to bookings, customer relations and complaint management.
arianne
2 years ago
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About

Elemis Beauty Salon at Roko Chiswick Bridge
Hartington Road
Chiswick
London
W4 3UH

The Spa at Roko’s Chiswick Bridge location is an Elemis venue boasting a wide range of luxurious, tailored lifestyle solutions. Ideal for men and women, these are designed to work in synergy with your skin, body and mind. Part of an adults only, premium health club, there’s an impressive list of cutting-edge facilities available here. There’s also a club lounge with a wide food and drink menu and free wifi. There’s free off-road parking here too.

Monday
9:30 AM3:00 PM
Tuesday
9:30 AM9:00 PM
Wednesday
9:30 AM9:00 PM
Thursday
9:30 AM9:00 PM
Friday
9:30 AM6:00 PM
Saturday
9:30 AM6:00 PM
Sunday
9:30 AM6:00 PM
Products used in this venue

Day Spas nearby