It was my first time ever getting nails from someone and she didn’t make me feel comfortable. She kept talking back about my asks and about my nail length. She did over cut my cuticles too which led to burning my skin during gel. Nails turned out to be okay but would have appreciated if she was a little more kind and considerate.
As a loyal customer, I was disappointed to be reassigned to a different nail technician instead of Leila, without any notice. The new technician’s work was painful, and when I raised my concerns, she couldn’t speak English. Leila also dismissed my discomfort, suggesting it was normal. Having had gel nails for years, I know when it’s done incorrectly. While I appreciate Leila's work, her attitude in downplaying my pain was unacceptable. I will think twice before returning/recommending the salon.