Elegant Nails & Tanning Reviews
25 King Street , Cambridge
Check availability and book onlineReviews are written by customers after their visit.
533 reviews
The service was rushed. It was supposed to take a full hour accordingly to booking instead it lasted less than 30 minutes in total. All they care is to accept as many clients they can regardless of the people who booked and paid in advance. The result is a service which is very rushed and that does not reflect the cost requested.
Treatment by Staff 1•Gel Nails Manicure
I arrived at 11:15 (a bit early) for my appointment and left at 12:50 which is quite a while for just a gel manicure. It seemed like they were overbooked because the employees would do a bit of one person’s nails then go to do someone else’s nails. I was willing to give them the benefit of the doubt but it seemed really poorly organised which is a shame. This also could be my fault but I booked a manicure for £30 then I was told I just booked for gel nails so I was made to pay £5 extra?
Treatment by Staff 1•Gel Nails Manicure
Slow, rude and charged me an extra £15!
Treatment by Staff 1•Gel Nails Manicure
The result is ok but everything is rushed then you wait in between as they take more customers than their capacity. So for a 45 min appntmnt it took 2 hours to actually provide my mani and pedi. whilst it’s rushed + 4 different workers rotate on me!
Treatment by Staff 1•
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