Elegant Hair & Beauty Reviews

37 Gerrard Street, Leicester Square, London, W1D 5QB

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Reviews are written by customers after their visit.

4.1
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Written by our customers, so you know what to expect at each and every venue.
The massage was ok but nothing special, it was quite fast and not so relaxing. I also was a bit disappointed with the ambience, it needs refurbishing and the bathroom had no soap and no toilet paper. I have paid a discounted price and was ok but wouldn't pay full price.
I went for a massage because I had had a very stressful few weeks at work, and could feel the knots in my back and neck. I explained to the therapist that this was the reason I had come. After a painful hour of needling at my knots, I came out feeling more, rather than less aware of the knots in my back and I had a bruise running the length of my neck where she had been working on it. It grew stiffer and more painful as the day wore on, and when out clubbing that evening, an accidental elbow in my back, though not that hard, reduced me to tears. It has taken several days for the stiffness and pain to leave my back, and the knots are, of course, still there. It was cheap, but it was not pleasurable or relaxing and made me feel like my back had been used as a punchbag. I do not recommend it.
i booked a Shiatsu treatment 2 days ago and the therapist did not even know what it was! Highly unprofessional as the therapist did not ask me any question at all about my health and possible problem or simply what I wanted from the treatment. I ended up being injured and very frustrated. Worts treatement ever. I am a professional massage therapist and I really don't advise this place.
location excellent. will go again. the therapist was spot on. new the pressure points. they even walk on your back. felt really great after. will go again if on offer.
The staff were lovely and friendly. The salon clean and well laid out. The treatment was average - had a massage - the therapist although very pleasant and wanting to do a good job, didn't appear too experienced, and did a lot of repetative, hard thumb rubbing in one place. Other than that, was lovely and relaxing. Convenient location, so would go back again.