Elegant Hair & Beauty Reviews

37 Gerrard Street, Leicester Square, London, W1D 5QB

Check availability and book online

Reviews are written by customers after their visit.

4.1
1428 reviews

Filter Reviews

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
This is one of the best value for money thai massages around. The staff are friendly and helpful and the actual massage was very effective and loosened up the pesky knots in my back. The ambiance was good with minimum background noise and the therapist was good at her job and always friendly and polite. Would highly recommend.
Very thorough treatment, nails are still looking great after two weeks. Salon is a bit dark and not very welcoming, but beautician was kind and smiling. Good value for money in central London.
Massage was ok - was supposed to be aromatherapy but the oil didn't have any nice smell to it. Massage technique was ok, though the actual facilities were not very welcoming. There was no calming music so all i could hear was the people next door talking which meant it wasn't very relaxing. I had a £10 off so for £23 this was good value, but worth paying more for nice smelling oil and relaxing music!
Worst blow dry I've ever had. Walking into what seemed a corridor and 3 flights of stairs in the unknown I finally found the room I was looking for. The ambience is unwelcoming however I was able to get over this as the staff seemed to understand what I wanted. The staff changed 3 times whilst washing my hair - and once in the chair - I had two people attacking my hair for a normal straight blow dry. Sitting early - I waiting patiently as they destroyed my hair. I have never left with such flat - 'stuck to my face' hair and was absolutely mortified. no volume. No flicks. And it felt like the shampoo has not been washed out. I left and stood in the rain hoping for my natural hair to return. Only positive - It was fast.
I always ask for Mai, she's great! She asks what area needs concentrating on and works on it, I've already recommended her to friends and family. The venue is basic, but well worth it.