I’ve had a Hollywood here before and loved it, so I didn’t mind paying extra as the atmosphere was usually relaxing and worth it. Sadly this time was very different. The beautician was lovely and chatty, but the wax was messy and I got home to find clumps left behind on my bikini area and legs (did not get my legs waxed). The lights were harsh and clinical, and the bed had old wax stuck to the sheet. Disappointed I won’t be returning.