I went to have my blonde balayage touched up as it has grown out quite a lot. The hairdresser put the highlights in my hair and it look okay. Then they put toner on. They claimed it was the same toner they used on me before. Result? My hair came out dark brown with a red sheen. No blonde in sight. It looks so bad I went home and cried. They had the audacity to offer me just 20% off for the mess they made.
Had a lovely experience with Ella cutting my hair. She was attentive and kind, and I really like the haircut. Salon was clean and tidy and I’ll definitely go back and I highly recommend. Thanks, Ella.