I was so looking forward to this treatment first in 15 months. No receptionist, so the therapist at first desk had to keep leaving her client. 20 mins before I was moved to a chair to soak my feet. 10 mins later water going cold,At 35mins after my appt time a pedicure started, apologies because someone called in sick.
Why not block Appts in the calendar? No time for the manicure & the manager was doing a client, asked him to call me, no call.
So disappointing....