I managed to get a last minute facial and wash, cut and blow dry for a Sunday. Already impressed. Everyone was super friendly and the facial was incredible. My skin feels amazing and is so much brighter. I would have given 5 stars overall but I was nervous about the stylist who was lovely but whose English wasn't great, so I worried she didn't understand what I wanted. The cut was great in the end and I will be back. I would say though, if you're going for a big change rather than a simple cut, consider going in to discuss it with them first, or bring a picture to be sure.
I went in desperate for anyone to rectify a bad hair cut the day before, and they listened to everything I wanted, and saved my hair amazingly!! It went from a rushed, half finished job in the previous place to everything I had hoped for, and they were all so lovely and considerate. Really lovely atmosphere and will definitely go here first next time!!