I was really impressed with the level of care and attention given to my cut. I asked for a trim, with less taken off the top layer as I’m growing it out and more taken from the front. The stylist (I think it was Alex) was meticulous - properly assessed the condition of my hair and how it falls naturally and advised me on the amount of length I could get away with having off. We agreed no more than an inch and that was exactly what was done. Thank you!