It was my first time getting my eye brows waxed and Francesca was so great. She listened to me and she waxed my eyebrows just how I wanted! I asked for her opinion and she voiced them and that made my eyebrows look even better. She’s honest and a great beautician. I would 100% recommended her, especially for first time goers as she makes your experience less scary, especially when it’s something so visible as your eye brows! 5 star treatment, I’ve left extremely happy!