Although my appt got cancelled last minute, due to staff illness, the manager did everything possible to rebook at a suitable time to cater for my needs. Even going as far as opening the shop very early next day (715am) to complete my treatment. It normally wouldn't have been an issue, but i was going on holiday and had left this treatment to the last minute to get maximum results. My B Wax itself was great. Chevone was through, quick and professional. I couldn't fault anything and I truly appreciate her going the lengths she did to fit me in pre-holiday! Thank you so much!