The massage was fine in itself. There were a couple of problems however. I'm 6ft and the bed was pushed up against the wall, so my feet where resting against that wall, or my face didn't align with the hole in the table. I moved the table myself in the end. The sound proofing in the room wasn't good so I could hear conversations in other rooms and louder conversations in the main part of the shop. On top of this there was a buzzing in the room from time to time, presumably a mobile phone.