I booked an eyelash extension as this place was nearer to me and seemed at affordable prices. I was given a full session even though I was running late for my appointment. I made sure to discuss the sort of look I was going for with the technician and she seemed understanding and sounded knowledgeable, I always stress I like them short and natural! instead I was left with very long sparse lashes. I was not happy with my results, it has nothing to do with the technicians skill but her communication and actually listening to what I wanted as I have been getting this treatment for over 8 years. Part of being successful and having returning customers is 'listening', I didn't feel I was listened to even as I saw them and wasn't convinced I kept being reassured they where 'good' when clearly they weren't.
I really enjoy my visits to Duchess Hairdressers. The staff are always attentive, friendly & very professional. 5 stars for customer care. I would Highly recommend Duchess Hairdressers.