Staff were very pleasant on Arrival and helpful chiding colours. The environment was clean. However staff did talk amongst themselves a lot which was a little alienating at times. Whilst the therapist clearly knew what they were doing the finish quickly deteriorated and looked shabby on my thumb nails by the next day. This is the first time I’ve had snd nails instead of gel or shellac so I’m not sure if this is just an issue with sns in general bit I was disappointed.