I'm new to the nail experience, I came to pamper myself with a manicure. The nails are done well, not much of a manicure, they just creamed my hands at the end. It was a man who did my nails, with a no nonsense approach, not friendly at all. I felt uncomfortable and unwelcomed. I won't be going back
Not pleased with the service after a few visits will be going elsewhere go at your own risk atmosphere is uncomfortable staff talk about customers not an inclusive space also judgemental nail salon in my opinion a member of staff stood over me
The customer service was not up to standard the staff were unapproachable,rude dismissive and not inclusive I had a genuine concern and they treated me with disregard lack of eye contact, ignoring me in a shop full of ppl, They preceded to speak in cultural language remarks about my queries they treat people like numbers not clients even if you have a booked appt & loyalty card I fully paid for all services but I will not be going back because of the traumatic treatment received.. be aware
This reviewis for the service i received today on the 9th june. I felt awkward saying something when service was completed so I called up the minute i stepped out of the salon to say i was unhappy with the look of the nails as they were so thick, and also why the take off service was so much more expensive than when sns is removed...makes no sense. The response was that there is nothing they can do and came across as they dont care. Such a shame they don't care that a regular customer is unhappy