Dr & Herbs - Massage & Acupuncture Clinic Reviews

62 The Mall, Ealing, London, W5 3TA

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Reviews are written by customers after their visit.

4.3
363 reviews

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Written by our customers, so you know what to expect at each and every venue.
The masseuse had strength as I did ask for it to be hard, but I felt like it was slightly off the mark. She used something in her hand as well so a bit odd feeling. Will go again but ask for a different masseuse and probably go earlier as I image she was worn out from jumping from client to client.
The system of this salon is not punctual at all.
good
Upon arrival I dont think they were prepared for our visit so felt a bit rushed and not organised, particularly the beginning of my treatment. Reflexology was good, it was the second time I have been to this clinic for Relexology and although it wasn't quite as good as the first time. I felt the theropist could have focused more on the problem areas, but overall was a good massage. Based on this treatment I would probably have shopped around for a better value option (£60 one hour), but had it of been the same as my first treatment I would definitely go back!
I turned up for a deep tissue massage and there was no one on the reception. Someone came up to me, mumbled something along the lines that I should text the girl and let her know I'm here (obviously I booked though this app and had no such details) and was then put me in a random corridor and I was left alone there for 20 minutes before I walked out. Before leaving I asked the women who was now on the reception what happened to my appointment and I was told they had no record of it. No apology was given. If I were you I'd avoid this place as if appears very unprofessional.
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