I had a balayage, cut and blow dry with Beccy (though I'm being asked to rate waxing which I did not have). She listened and did exactly as I asked, was thorough and quick and lovely to chat with. There was a lovely dog wanting some petting and everyone at the salon was very pleasant. The salon was clean (save the stray dog hair I picked up, being agreeable to the requests for petting), and had a cozy but industrial feel. Great experience.