The venue was clean, bright and welcoming. The staff was smartly dressed and welcoming with a smile.
Toni treated my son as an individual. Asked him how he would like his hair,chatted with him throughout the appointment and asked if he was happy with his hair cut at the end.
It was absolutely fine. I had booked on-line so there was no hanging around. We had a good chat (I have been a regular for a few years) and the haircut was as I like it. So the whole experience was just as I like it.