Appointment started 20 mins late, no apology/acknowledgement. Eyebrows are wonky, lots of hairs remaining, between the eyebrows untouched. Wasn’t able to pay by card, couldn’t give me change for a £10 note either so had to go to a local shop to buy something to get change. Tried to return the next day to get them fixed but nobody was there despite their door and treat well saying they would be open; nobody answered the phone either.