This was the first time that I have had a manicure done. I wasn't too impressed, Sophie and Charlotte were more interested in chatting to each other, discussing what they were having for lunch and other topics. I made a comment that I think that it's difficult to trim my cuticles and was told, no it isn't, it's not difficult at all, I had already mentioned that I can't do my own nails because of health reasons, I thought that Sophie was quite abrupt.