Please see my manicure review for further info. This was given at the same time as my manicure by another member of staff (the staff were lovely), however I didn't feel the tools were steam cleaned as they used metal 1980's style nail files and traditional turkish wooden foot files (which obviously can't be heated to that high of a temperature as the wood would warp), and I was cut during the cuticle trimming, therefore germs could have been spread.
Staff were lovely and extremely nice, however the venue felt a bit like a pop up shop, there was no base coat used for my manicure, I had to ask for a top coat and the nail varnishes were not great quality ... just 5 OPI's, the rest were a mixture of low-cost brands.