Dia was so nice and careful. I was having trouble with dull skin, acne scars (dark pigment but not dents)and uneven skintone. She advised dermapen for me and the result after first treatment has been exceptional. Others have noticed a difference to my skin. My skin was abit sensitive and flaky for about 3-4 days which I managed with a balm Dia gave. But now after 2 weeks my skin feels soft, even and clear. I highly recommend.