The lash lift in itself was okay, although it finished after 25 - 30 minutes so feels like a rushed job. The customer experience was disappointing and a bit awkward. The time of my appointment was unsuitable for Michaela. She said her manager had called me to reschedule but there was no call to my mobile, i showed my call log to her. She asked me about 3 times re my booking time / if anyone had called me (answer is no). This has nothing to do with me, should have been sorted between yourselves.
Raluca was amazing! Quick and as pain free as possible. Great attention to detail and even took time to remove ingrowns! First therapist to ever do that for me, thank you x