Decléor Spa House of Fraser Metrocentre Reviews

House of Fraser, 18 The Parade, Metro Centre, Gateshead, NE11 9YJ

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Reviews are written by customers after their visit.

4.5
20 reviews

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Written by our customers, so you know what to expect at each and every venue.
Wasn't clear on the webite what kind of bikini wax was being given as there was no choice. I had wanted all my hair removed but only had half done. The staff were very friendly and helpful however and it was made a comfortable experience (as much as possible!)
Massage itself was good although it would have been nice to have some neck/shoulders work - this seemed to have been forgotten. Room wasn’t great, it was used to store things in as well as as a treatment room and the water looked very old and in a bottle that didn’t seem clean. Therapist was very nice and personable.
Massage was very relaxing
Lovely staff, great massage although more relaxing than deep tissue
The bikini wax was made as pleasant as possible. The facial was a lovely treat and I felt very relaxed.