Had the Decleor discovery facial. Worth the money, great experience. You're taken down to the spa facilities at the bottom of the store so you don't have to sit out in the sales area with customers watching. Definitely recommend. Renee was the lady that did my facial and she was great - tailored the facial to what I wanted and wasn't in a rush like some can be.
My therapist was friendly,polite and professional. I would definitely go for a massage, not sure about the facials. However, the hourly announcement from the store is connected directly on the loudspeaker which kills the joy.