Decléor Botanical Spa Reviews

House of Fraser, 318 Oxford Street, Marylebone, London, W1C 1HF

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Reviews are written by customers after their visit.

4.7
409 reviews

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Written by our customers, so you know what to expect at each and every venue.
Friendly
Facial made my skin glow! Massage was one of the best I've ever had!
Very nice ambience, a real escape right on Oxford Street. The customer service was lacking a bit, staff were not as polite as I would have expected. Also, there was not as much effort made to maintain the beautiful atmosphere (couple of instances during the massage where a cupboard door was banged etc). Overall, very relaxing experience but some small improvements would make it excellent.
excellent therapist. Great products and relaxing atmosphere.
Lola was excellent. She was very professional and since she has joined decleor Oxford street the service has got better. Lola's standards should be followed. She is also a great team player which I could see from the way she was managing staff within decleor team.
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