My lady went to have a luxury mani-pedi done at this salon. During the exfoliation process for her foot, the therapist scratched her skin on the ball of her foot, on the edge of the medial bone next to her big toe, and left a noticeable red mark about 1cm in length. This is not acceptable, at any price. The therapist should have been much more careful. We will certainly not be using this salon's services again for women's beauty treatments.