I was very disappointed with the overall standards of this establishment. I have been waxing for years & consider myself to have an extremely high pain threshold. However, I have never experienced such pain which literally had me in tears during a waxing procedure. I had 3 separate areas of my body waxed & all areas were left with patches of hair. I’m disgusted that the double-dip method was used which is HIGHLY unrecommended for hygienic purposes! This was addressed to no avail. Never again! 😤😡