As a neurodivergent person, I found the overall environment quite difficult. The decor felt very sparse and unwelcoming, the chair was uncomfortable, and the lighting was extremely harsh, which I struggled with. The music also added to the discomfort.
While Sophie did a lovely job on my nails and I am genuinely pleased with how they look, the experience itself felt awkward and impersonal, with very little interaction. Unfortunately, I did not enjoy the visit and will not be returning.
first time trying Biab and I will be back! Roxy was very professional and was able to give me tips and advice for maintenance and how to get the most out of it. I will be back when I need the infills :)