I was allotted one hairdresser but she was away so someone else took over. So I was initially sceptical but was ultimately very pleased with my hairdresser and would certainly go there again. The service was relaxed, not rushed at all, and personalised with tips on styling & haircare specific to my hair type and laziness ;)
I thought my haircut was great, and very efficient - the stylist could have been a bit more chatty and engaging, but to be fair I prefer competent and efficient, so I would definitely come back!