I was running late 10mins and called ahead which the salon was fine with. The salon is only a few mins from Victoria station which was handy. The original hairdresser didn't have time to do my blowdry but lucky for me Lubna was available (having met her in a previous salon years ago, this was a great surprise). Lubna was very welcoming, understood exactly what I wanted and done a fantastic job. She knew I had plans after the appointment and was able to take this into account. Lubna done a great job and I wouldn't hesitate recommending her to a friend.