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Venue rating

4.5

43 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Crystal Palace Spa
Crystal Palace Spa
39 Crawford Street,
London, W1H 1JJ
United Kingdom

Day Spa

Crystal Palace Spa
39 Crawford Street,
London, W1H 1JJ
United Kingdom

Opening hours

Mon - Sun 10:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Crystal Palace Spa

Here at Crystal Palace our stylists have been chosen for their expertise and experience. Your journey will begin with a consultation when your stylist will listen to your needs taking account of your face shape, personality and life style.

You will leave Crystal Palace with a tailor made style and the information you need to care for it at home including blow drying hints and hair care advice. Enhance your new hair cut with colour, the ultimate expression of your personality.

A warm and friendly welcome awaits you at Crystal Palace. Our experienced staff will help make your Hamam experience thoroughly enjoyable and unforgettable.

Designed to respect the body’s complex physiology, Our therapies work in natural synergy with the skin, body and mind. Every treatment is specifically designed to offer a unique experience, using powerful massage sequences and the most potent actives available in the world today.

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Services

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Comments

Reviews (written by customers after their visit)

4.5

Venue rating

Based on 43 reviews

5 stars 27
4 stars 9
3 stars 1
2 stars 2
1 star 4
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Body Treatments (2)
  • Hydrotherapy (2)
  • Hair
  • Blow Dry (3)
  • Hair Conditioning & Scalp Treatments (1)
  • Haircuts and Hairdressing (1)
  • Massage
  • Aromatherapy Massage (1)
  • Deep Tissue Massage (3)
  • Therapeutic Massage (1)
  • Turkish Bath (30)
  • Nails
  • Acrylic, Hard Gel & Nail Extensions (3)
  • Manicure (2)
  • Pedicure (2)
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Verified review Visited April 2017
Posted 1 week ago
Really friendly treatment staff - do not be put off by the rude receptionist! Amazing treatment will go back 100%

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Verified review Visited April 2017
Posted 1 week ago
Very fun experience!

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Posted 2 years ago
I would like to share my wonderful experience at Crystal Palace Spa.

I went there for Turkish Hammam Experience with my partner. Great marble decoration and facilities, the place is nicely assembled and surprisingly clean.They provide almost everything required for the treatments, we had not to carry anything apart from swim suits. Very attentive and professional therapists.

Overall experience was great, would be coming back any time soon!

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Posted 2 years ago
Phoned this spa to book a haircut after walking past and thinking it looked nice. The receptionist was rude and when I questioned the price of the haircut- ie is it less for short hair, wet cut, trim I was told bluntly that it was one price. Im still confused about that. She sounded like she didnt care and because of that I decided not to book and give them my money! Completely agreed with the bad customer service reviews on here!

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Posted 3 years ago
I went with my 2 friends via voucher on 20th jan 2014 to Hammam to get 90mins scrub treatment. it was great as turkish experienced woman did our scrub and massage so i decided to go there again with my partner to treat him, we paid them directly this time in advance. The 90mins treatment they made you wait for 15mins than in steam room another 15 mins later they did a very quick scrub on us with no massage plus cold water they were using on us. (the new staff was not professional at all) it was a very non relaxing horrible experience. i tried to call and ask for manager they said his name is Adam and he is on holiday. They were not helpful on phone at all like they are not bothered.
i would definately not going there again.

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