This was my second visit as I was really pleased the first time I had my hair cut here. Ela is very welcoming & friendly & most of all she really knows what she's doing. She asks what you want & explains everything she is going to do throughout the whole haircut. My hair is really thick & a lot of stylists really don't know where to start. I was really happy on my first visit but found my cut was even better this time now Ela knows how my hair falls. Would definitely recommend this salon