It was my first time at Crown H&B Spa even though I pass it almost every day and I can only say the best things about it. The lady who was doing the manicure was very friendly and listened to what I wanted and did a fabulous job with my nails. She was very professional, kind and welcoming. They offered me a tea/coffee while I was having keratin treatment, and were overall incredibly nice. I love my haircut and my nails. I will definitely be going back for nails and hair treatments!