Covent Garden Beauty - 65 Endell Street, WC2H 9AJ Reviews
65 Endell Street, Covent Garden, London, WC2H 9AJ
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5656 reviews
Firstly, my appointment was pushed back with just 20 mins prior notification, by text. Which is extremely inconvenient for what should have been a lunch time appointment. The therapist seem pleasant enough, however when I request oval, I end up having a combination of oval on some fingers and square on others. She also managed to snipe me, twice, after I've reminded her not to go too deep,as I was feeling the pain already. Didn't offer disinfectant, and I had to ask. My cuticles end up looking pretty ragged. Fair enough they were pretty rough to start with, but you'd expect them to end up being a little tidier after having a manicure, not the opposite. No hand cream or lotion offered at the end. The whole thing was Very basic, and frankly quite rough, I wouldn't go back.
Treatment by Therapist 1•Manicure
Verified review
Treatment itself was excellent and results were what I was looking for. Improvement in staff welcoming and ambience was non-existant.
Treatment by Therapist 1•Eyebrow Threading
Verified review
In one word - disappointing. I've visited here on many occasions and have given positive reviews in the past, but the therapist and treatment received last Monday was horrendous. I arrived downstairs and the beautician didn't know if she was expecting me, and left me sitting in the threading chair for a good five minutes before coming over to start my treatment - a full face of threading. She seemed surprised that I was getting a full face of threading and tried to convince me to have hot waxing instead as she didn't think I would be able to stand the pain! I took her advice and let her use hot wax on my sideburns. In hindsight, I think she only did this because she cannot thread. A 20-minute appointment turned into 40 mins (including the 5 minute wait at the start) as I had to point out that not all the hair was removed on numerous occasions. It still wasn't all removed when I left the salon but there's only so many times you can ask someone to go over the clearly visible hair. The icing on the cake was when she refused to complete the hollywood wax I booked as I 'ate in to the appointment time!' Never again.
Treatment by Therapist 1•
Facial ThreadingShow all…
Verified review
Really clean, modern salon, and great availability for last minute appointments. Therapist was lovely, but missed some hairs. Have had more thorough waxes for the price, but overall a good experience.
Treatment by Therapist 1•Brazilian Waxing
Verified review
Great shellac nails, lasts a long time
Treatment by Therapist 1•Gel Nails Manicure
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