I booked an appointment for my daughter this week and was very disappointed by the new staff. Lazy, unfriendly, definitely not experienced with kids. Shame as we always had a nice experience.
Normally I love to go to the saloon with my two kids. But this Saturday was to busy and that affect both the services, the haircuts and the experiences.
We left disappointed with our son’s haircut. It was much shorter than we asked for, sides were cut unevenly and hair in front of his ears were shaved off completely. There was no hair left for any correction at this point.
She was very patient with my daughter who has autism and sensory and processing disorder. My daughter struggles with keeping still and allowing anyone to touch her head let alone cut her hair. The lady was very welcoming, calm and kind and gave a great haircut. We will definitely return again. I highly recommend cool cuts for SEN children.
My daughter had ear piercing, the whole experience was very positive and I would definitely recommend this to anyone looking for children ear piercing in Richmond