The hair cuts were fine but I was a bit upset to find that my son wasn't offered hair glitter or a ring as a present after the cut as my daughter was. When I asked for a ring for my son I was told it wasn't part of their policy. They did give him one in the end but I was disappointed that gender inequality was so obvious here. I think this is something that should be addressed asap and all children be offered the same treatment/gifts regardless of gender.
We were lucky enough to have the shop to ourselves on a Tuesday lunchtime. Rawia took her time with my daughter's haircut. She was really calm with her and took time to make sure the haircut was straight even though my daughter couldn't hold her head straight. Rawia showed loads of patience. My daughter was very happy to get her car of choice, TV preference and snacks. I couldn't fault it!
Unfortunately, because of the weather our appointment was delayed by an hour and a half. I would have expected perhaps a gesture for being understanding and polite about it.
Rawia began using clippers on my 3.5 year old son with no warning, he was a bit scared !