I had Loubna who was amazing and really friendly, will definitely be coming back!
24 days agoReport
Went for eyebrow threading and it was alright. I was afraid that they would overdo it because I like my eyebrows fluffy but to be honest, they underdid it. I was ok with the result but I was hoping that they would also trim the full eyebrow so it looks clean and professional but they only did the tips and they were still quite messy. I was afraid to ask them to do it more since I didn't want to go home without eyebrows. Fair price - £6 but I still went home and had to clean them up a bit more on my own. Also, I noticed that they didn't wash their hands before which was displeasing.
The visit was quick and effortless however it didn't feel professional
Good shape lovely service but a bit painful from the cuts, but for the price its amazing
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Do not visit this salon for a Brazilian Blowdry. The correct process isn't followed and they shouldn't be offering it. I visited for a BB a few days before I was going on holiday and ended up visiting another salon the day I left as there had been no change to my hair. In addition the cut I had during the brazilian was wonky and had to be corrected at the other salon. I contacted the salon owner on the phone and was given a 50% refund for BB which I wasn't happy with, especially after paying another £150 for the treatment again. I have also emailed with photos of my frizzy hair and the wonky cut (no refund) and text to follow up but has been ignored.
The other salon explained the stages and was shocked at the state of my hair - wash, rough dry, apply treatment to dry hair - in-line with the parting and normal direction of the hair. Under heat for 20mins and then without heat for a further 20mins. Blowdry at a very high temp then apply hot irons to small strands so its flat and straight. After care advice included not washing the treatment out for 2-4 days.
My experience at Cool Cuts - wash, not dried, treatment combed through and all hair was pulled backwards so not in direction of parting. Kept on for 30mins or so and then blowdry but didn't feel very hot. No hot irons (which is key to making a BB work). It was then washed out and blowdried again. The stylist then put in rollers.No after care advice.
My stylist at Cool Cuts was lovely and clearly cared but the skills and delivery was lacking.