I had booked a session with Helen, but she was not available it seems so another employee took over, so I will not rate her badly without actual reason. However, I was not super happy with the service this time, it felt rushed and my nails look wonky and super thick at the edges when they should be nice and thin. I also had cracks in the biab after 1 week. Maybe I will give it another shot since the price is affordable and the employees are nice.