Rip off. £18 for a soak off and treatment and I didn't even get the "treatment" part of it - when I queried it as I was paying they reluctantly told me to go back and sit in the chair if I wanted a treatment (I mean no cream or oil on the nails at the end). Price was £16 and then they added on a £2 charge for using a card which seems like nonsense now that every where accepts card payments. Wasn't even greeted with a hello. Dire experience and won't be back.
Overall lashes are good, but the treatment was expensive for what I received. With this price I would expect some sort of customization or style rather than just a generic 'cat eye' style.
I had already paid 40 for acrylic removal and then a gel manicure but had to pay 4 pounds more. The staff are ok but they're not the friendliest and to be honest they don't seem like they care. The lady who did my shellac was rushing and it definitely was not a manicure it was more of a tidy up. She only used two coats of gel so the colour isn't as opaque as I'd like. She also caught my finger with the drill so I had a cut. Wouldn't return.
It was such a lovely experience. My nails look BEAUTIFUL. I work round the corner so I'm delighted to have found somewhere I can go frequently that's so good with lovely members of staff.