Some members of staff bring down the salon as they just want to rush you and get the next customer in, could pay more attention the customers but they do the job!
The shellac manicure and spa pedicure is not shellac on both - the pedicure is normal polish and they make you pay £14 on top if you want both. Really unclear in the description, while I was there two other women came in in the same situation. It makes the treatment really expensive, which was generally okay. Ambience is pretty bad, I had booked an appointment but people who just walked in ended up getting their nails done before me. Clearly just orientated around money not customer service sadly