Cloud9 Beauty Reviews
132 Tanner Street, Southwark, London, SE1 2HG
Check availability and book onlineReviews are written by customers after their visit.
2548 reviews
My new favourite salon - honestly!
Treatment by Alice•Gel Nails Manicure
Verified review
As soon as I stepped into the salon the beauticians were looking at me with sour faces frowning at me as if I should not be there. The treatment was average, and I didn't like the fact that I had sleep in my eye and Rabia did not mention it to me at all during and after the treatment, how could I trust someone who doesn't tell you the littlest things to do your eyebrows? That just shows dishonesty. Also when I was leaving the male beautician stood on the stairs watching me to make sure I left downstairs, which was so very rude. I would never visit here again, you need to learn better customer service skills like smiling and greeting people that come in your salon and not making them feel like a freak. I don't care how nice, and fancy your salon is, you also need to have the customer service skills to match.
Treatment by Shamin•Eyebrow Waxing
Verified review
Show venue reply...
Happy with my manicure but felt a little rushed
Treatment by Nina•Gel Nails Manicure
Verified review
Contact
Discover
e3188234-f856-4a87-b083-5638578903ab