Cloud9 Beauty Reviews

132 Tanner Street, Southwark, London, SE1 2HG

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Reviews are written by customers after their visit.

4.6
2616 reviews

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Written by our customers, so you know what to expect at each and every venue.
Always come to Cloud 9 for my Shellac manucure - and always love it !
As always, my shellac manicure was great! The lash lift caused my lashes to become too curly, and they irritated my upper eyelid. I went back the next morning and they were more than happy to immediately fix the issue. It is now much better, though a couple of the lashes closest to the inner corner of my left eye are still curlier than they should be. Hopefully these will drop out slightly soon.
My eyebrows without a doubt ALWAYS look fabulous once leaving! They do such a good job and so friendly! Eyebrow threading and tinting is one of the best in the city and very affordable!
I've been here a few times since they opened but the cleanliness and service has certainly declined. The room for waxing is not clean - hair everywhere and old wax bits all over the towel on the bed. Additionally, the therapist didn't let the wax heat up sufficiently before applying it - she then tried to rip it off before it dried. I've had plenty of waxes so asked her if she could let the wax heat up more. She was friendly about it, but I won't go back. Overall, they need to up the standards.
Wonderful treatment!