I will not comment on the nail salon as I have only been for eyebrow threading. I have had a good experience in the past hence my return. They therapist today was not friendly, made me feel like I was an inconvenience. She did not brush my brows to identify the shape just started threading. 1 brow is slightly fuller that the other, I didn't say anything as they were already thinner than I expected, so didn't want them threaded anymore. I said thank you, have a nice day. I didn't get a response.